Damages Management System

Description

What is NM Damages Management System
NM Damages Management System supports the administration of the entire progress of technical repairs for mobile phone providers. It provides an organized administration of the progress and follows-up every step of the repair for mobile phones products.

Most suitable for:
NM Damages Management System is an ideal tool for all mobile phone companies that provide Technical Support and aim to efficient management of the repair process, keep track of the product in every stage of the repair and keep informed their customers.

Features

• Designed in advanced Java programming language.
• User-friendly management interface
• Fully customizable

System Administration

• New Service request
  Brief description of the new service request
  
  
• Quick Search
  Search by IMEI and Serial Number
  Search by registration ID
  Search by old device IMEI
  
  
• Customers Administration Area
  The administrator has the ability to:
  Add a new Customer
  View the list of Customers
  
  
  
• Devices Administration Area
  The administrator has the ability to:
  Add a new Device
  View the list of Devices
  
  
• Service Requests Administration Area
  Insert and Edit of a Service request
  View the list of Service Requests (ability to choose between different sorting filters)
  
  
• Reports Administration Area
  Extract and Print reports in PDF file format.
  
  
• Device Models - Manufacturers Administration Area
  Add new Model
  View the list of Models
  Add new Manufacturer
  View the list of Manufacturers
  
  
• Users Area
  Add new User
  View the list of Users
  

• Professional Advice and Solutions (Consulting, Custom development, Integration) helping you to Design and Develop your application, and;
• Maintenance Support Contracts to reassure the smooth and uninterrupted operation of your web application after its delivery.